RETAIL MANAGER – SECURITY OPERATIONS.

JOB DETAILS:

Join Our Team at FSS Robertville

Position: Retail manager.

Location: Robertville
Experience Level: Mid-Senior
Industry: Security and Investigations
Department: Operations

Are you a seasoned professional ready to make an impact in the security and investigations industry? At FSS Robertville, we are seeking an experienced Operations Specialist to join our dynamic team. This role requires someone who thrives in a fast-paced environment and has a proven track record in operations within the security sector.

If you are looking to enhance your career while contributing to a leading security company, we invite you to apply today. Explore the opportunity to work with us and be a part of a forward-thinking team dedicated to safeguarding our community.

Keywords: Security Operations Jobs, Mid-Senior Level Security Careers, Security and Investigations, Robertville Security Jobs

For more information on this exciting opportunity, visit our careers page.

JOB DESCRIPTION:

Job Opening: Retail Manager at Robertville Branch, Gauteng.

Position Overview:
We are seeking a dedicated Retail Manager for our Robertville Branch in Gauteng. Reporting directly to the General Manager, this role is pivotal in ensuring compliance with site-specific security requirements and meeting the Client’s needs with exceptional professionalism. The Retail Manager will also be responsible for on-site training.

Key Responsibilities:

• Client Relations: Foster strong relationships between Fidelity Security Services Group and our clients, ensuring top-tier security services.
• Risk Management: Conduct risk assessments and create strategic action plans to minimize stock losses.
• Shrinkage Control: Perform audits on client premises to identify and mitigate shrinkage risks.
• Training: Deliver targeted security training for on-site personnel.
• Service Evaluation: Regularly review and recommend service enhancements to combat stock losses.
• Premise Security: Continuously assess client premises to reduce unauthorized access and deter criminal activities.
• Reporting: Audit client registers, generate exception reports, and submit detailed monthly reports to both the Client and Management.
• Incident Investigation: Thoroughly investigate any reported stock losses.
• Meetings & Travel: Attend regular meetings with clients, and travel nationally as required.
• Vulnerability Analysis: Ensure the safety and efficiency of your store by performing a thorough vulnerability analysis.
• Effective Implementation of Security Protocols and Procedures: implementing robust security protocols and procedures is essential for protecting sensitive information and ensuring cybersecurity.
• Mastering the Operation and Maintenance of CCTV Systems: Enhance security and ensure optimal performance with expert guidance on surveillance system management.
• Maintaining Accurate Records and Documentation: Keeping precise and up-to-date records and documentation is crucial for businesses and individuals alike.
• Maximizing Loss Prevention with Advanced Data Analytics Techniques.

Qualifications and Requirements:

• Education: Matric certificate with Grade B PSIRA registration.
• Experience: Minimum of 3 years in Security Operations within a retail or shopping center environment.
• Skills: Strong analytical and problem-solving abilities, excellent staff management and disciplinary skills.
• Technical Proficiency: Proficient in MS Word and Excel.
• Leadership & Planning: Demonstrate solid operational planning, leadership, and organizational skills, combined with excellent interpersonal and client liaison capabilities.
• Work Ethic: Ability to work under pressure and beyond standard hours when necessary.
• Quality Management: Knowledge of ISO 9001:2008 Quality Management System.
• License & Transportation: Valid driver’s license and reliable personal transport.
• Professionalism: Well-presented and no criminal record, readiness to travel nationally.

Core Competencies.

• Leadership Skills: Ability to inspire and guide teams effectively.
• Communication Skills: Excellent verbal and written communication abilities.
• Organizational Skills: Efficiently manage tasks and priorities.
• Client Liaison Skills: Strong relationship-building with clients.
• Planning Skills: Proficient in strategic planning and execution.

Employment Opportunity Notice.

We reserve the right to refrain from filling any advertised position. While preference is always given to existing employees based purely on merit, we actively encourage and support applications from Historically Disadvantaged Candidates and Disabled Candidates as part of our commitment to diversity within the FSG team.

Fidelity Security Group (Pty) Ltd is committed to promoting global fair practices and ethical business conduct. We prioritize the continuous development of our human capital, recognizing it as the cornerstone of our success in the markets we serve.

If you do not receive communication regarding your application for this position within 10 working days from the closing date, please consider your application unsuccessful.

If you are a driven and detail-oriented professional looking to make a significant impact in the retail security landscape, we want to hear from you. Apply now to join our team and be a part of a forward-thinking security service provider.