JOB DETAILS:
Receptionist Opportunity at CLS Human Capital Specialists
Location: Kempton Park, Gauteng
Job Type: Permanent
Are you seeking a rewarding career as a receptionist? CLS Human Capital Specialists is looking for a dedicated individual to join our team in Kempton Park, Gauteng. If you have excellent communication skills and are ready to make a positive impact, apply today to become a vital part of our dynamic work environment.
Department: Reception
Experience Level: Entry Level
Industry: Agriculture
JOB DESCRIPTION:
Job Opening: Receptionist
Overview:
Join our client’s team in Kempton Park as a professional and friendly Receptionist. As the initial point of contact, you’ll be essential in making lasting positive impressions on visitors, customers, and staff. This role requires top-notch communication skills, a proactive mindset, and the ability to juggle multiple responsibilities in a fast-paced setting. If you are organized, bilingual, and eager to provide outstanding service, we want to hear from you!
Job Purpose:
Your main responsibility will be to manage the reception area, ensuring exceptional service for both visitors and callers. You will handle various administrative tasks to keep front-office operations running smoothly, maintaining a professional and neat environment that aligns with the company’s brand image.
Requirements:
Minimum Education (Essential):
- National Senior Certificate (Matric)
Minimum Education (Desirable):
- Certificate in Business Administration, Office Administration, Secretarial Studies, or an equivalent qualification
Experience:
- 2-4 years in a similar role
Experience Needed:
- Performing receptionist or front-office duties
- Providing excellent customer service and managing visitor interactions
- Operating a switchboard and supporting general administrative tasks
Essential Skills and Knowledge
- Exceptional communication and interpersonal skills
- Proven ability to multitask and prioritize tasks efficiently
- Basic technical troubleshooting skills (e.g., handling switchboard or AV equipment)
- Proficiency in maintaining a professional and organized workspace
Additional Requirements:
- Bilingual proficiency in Afrikaans and English is a must
- Must be a resident of the Kempton Park / Benoni area
Key Performance Areas
Visitor and Customer Management
- Welcome and assist all visitors and customers, ensuring their needs are addressed promptly and professionally
- Efficiently attend to walk-in guests and customers for meetings and corporate events with courtesy
- Respond to inquiries from customers or employees, providing general information and support
- Ensure all visitors receive a positive and professional first impression
Switchboard and Communication
- Manage the switchboard by directing calls, taking messages, and assisting callers as needed
- Log technical issues with the switchboard or branch office extensions, ensuring quick resolution
- Provide clear and accurate communication to both internal and external stakeholders
- Maintain a friendly and approachable demeanor in all interactions
Maintenance of Reception and Meeting Areas
- Keep reception areas, display sections, meeting rooms, and boardrooms tidy, clean, and professional at all times
- Ensure meeting rooms are cleared and cleaned after use, ready for the following day
- Monitor and maintain the functionality and setup of audio-visual and computer equipment in meeting rooms
- Promptly report any maintenance or equipment issues
By following these guidelines, you ensure a seamless and professional experience for all visitors and enhance overall operational efficiency.
Professional Image and Conduct
As the “face” of our company, it’s essential to maintain a neat, professional, and polished appearance at all times. This involves embodying the company’s values and standards during interactions with visitors, customers, and colleagues. Ensure that your personal presentation reflects our commitment to professionalism, thereby contributing to a welcoming and positive office atmosphere.
Administrative Support
In this role, providing comprehensive administrative support is crucial. Responsibilities include assisting with day-to-day administrative tasks, coordinating with various departments to address technical or logistical issues, and maintaining accurate records of calls, messages, and visitor interactions. Additionally, you will provide logistical support for corporate events and meetings as necessary.
Competitive Remuneration
We offer a market-related remuneration package to attract and retain top talent.
What to Expect After Applying: Navigating the CLS Hiring Process.
Wondering what happens after you submit your application to CLS? Here’s a comprehensive guide to understanding the CLS hiring process, from application review to interviews.
The Application Review Process.
Once you apply, the CLS team meticulously reviews all applications to identify the best candidates for interviews. To increase your chances, ensure your resume and cover letter are exceptional, clearly emphasizing your skills and relevant experience.
Interviews Stages and Timelines.
The entire hiring process typically spans several weeks and may involve multiple interview stages. It’s essential to remain patient and prepared throughout.
By understanding these steps, you’ll better equip yourself for success in the CLS hiring process.
